Resetting your portal password

On the customer portal login page, click Forgot password and enter the email address you sign in with. You receive a reset link within a few minutes; it is valid for 24 hours.

If the email does not arrive, check your spam folder and make sure you use the address your account manager registered for you. Still locked out? Ask a colleague with portal access to open a ticket for you, or call us during support hours.

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